Frames and Walls, a place to match your walls to your personality! ......... We have worldwide shipping.

Shopping

How Can I Contact You?

You can contact us at support@framesandwalls.com or send us a message. We will reply as quick as possible to help you.

Do You Ship Internationally?

Yes, we do ship to almost anywhere in the planet.

Do I Have Free Shipping?

Yes, with a minimum purchase amount of $35 USD. Refer to shipping and delivery for more details.

Is Safe To Purchase At Frames And Walls?

Yes, it’s safe. We have SSL certificate to encrypt your communications, all payment are processed through PayPal and we do not store your credit card information. We always have an open communication with our customers.

Orders & Tracking

Do I Need An Account To Place An Order?

Not necessarily, e allow guest checkout to purchase without an account. Creating an account helps you to manage your orders and information.

How Do I Track My Order?

Use your tracking number in our tracking page to find out more information about your shipment. For more details refer to shipping and delivery page.

How Long Will Take To Get My Package?

Depending on you location and production times, average shipping ranges from 15 to 25 days. Details can be found in shipping and delivery.

Payment

What Payment Methods Are Accepted?

We accept most credit and debit cards as well as PayPal. More details in payment methods.

Is A PayPal Account Required?

No, you can pay without having PayPal account using you debit or credit card. If you have a PayPal account you can also use it to pay.

Returns & Cancellations

How Easy Is To Request a Refund Or Return?

Yes, we value our customers and their peace of mind. Visit our refund and returns, contact us at support@framesandwalls.com or send us a message to confirm your eligibility and order status.

How Can I Cancel Or Change My Order?

While you order remains in Processing status you can update or cancel your order. Contact us at support@framesandwalls.com or send us a message.

How Can I Return a Product?

Please contact us at support@framesandwalls.com or send us a message to provide you a return authorization number and return address. Refer to refund and returns for more details.

Products

What DIY Means?

DIY means Do It Yourself. Item will have the DIY whether in the item title or in a drop-down box. DIY items are pictures that you can paint by yourself.

What Framed Picture Means?

Framed pictures are ready to be hanged into your walls as soon as you receive your package.

What Not Framed Picture Means?

Only the painting is delivered so you can frame it as you like it the most.

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